Privacy Policy
This privacy policy (the “Privacy Policy”) explains how Scipio Pro, a software-as-a-service (SaaS) that provides indicators that can be used on TradingView, collects, uses, stores, and protects your personal information when you use our website, services, and indicators (collectively, the “Service”). By using the Service, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, do not use the Service.
What information do we collect?
We collect the following types of information from you:
Personal information: This is information that can be used to identify you as an individual, such as your name, email address, phone number, and payment details. We collect this information when you register and create an account with us, subscribe to our Service, contact us, or otherwise provide it to us voluntarily.
Usage information: This is information that relates to your use of the Service, such as your IP address, browser type, device type, operating system, referral URL, pages visited, time spent, actions taken, and other similar data. We collect this information automatically using cookies and other tracking technologies.
Indicator information: This is information that relates to the indicators that you access and use on TradingView through our Service, such as the indicator name, description, settings, parameters, and performance. We collect this information when you use the indicators on TradingView.
How do we use your information?
We use your information for the following purposes:
To provide and improve the Service: We use your information to enable your access and use of the Service, to deliver the indicators and the private group to you, to process your payments and subscriptions, to provide technical support and maintenance, to update and upgrade the Service, to monitor and analyze the usage and performance of the Service, to enhance the user experience and satisfaction, and to develop new features and functionalities.
To communicate with you: We use your information to send you service-related messages and notifications, such as confirmations, invoices, and receipts.
To comply with legal obligations: We use your information to comply with applicable laws and regulations, such as tax laws, data protection laws, and anti-money laundering laws. We also use your information to respond to lawful requests from authorities, courts, or regulators.
To protect our rights and interests: We use your information to protect our rights and interests, such as enforcing our Terms and Conditions, preventing fraud and abuse, resolving disputes, and defending ourselves from legal claims.
How do we share your information?
We do not sell or rent your personal information to any third parties for their own marketing purposes. We may share your information with the following categories of recipients for the purposes described above:
Affiliates: We may share your information with our affiliates, subsidiaries, or parent companies for the purpose of providing and improving the Service, communicating with you, and complying with legal obligations.
Service providers: We may share your information with our service providers who perform functions on our behalf, such as hosting, payment processing, analytics, email delivery, customer support, marketing, and advertising. We only share the information that is necessary for them to perform their services and we require them to protect your information in accordance with this Privacy Policy and applicable laws.
TradingView: We may share your indicator information with TradingView, the platform where you access and use the indicators through our Service. TradingView may use this information for its own purposes, such as providing and improving its services, analytics, advertising, and compliance. TradingView’s privacy policy applies to its use of your indicator information.
Private group members: We may share your name and email address with other members of the private group where you interact with other subscribers and share information related to the indicators and trading. You are responsible for any information you disclose or share in the private group and you should exercise caution and discretion when doing so. We are not responsible or liable for any loss or damage arising from your use of or participation in the private group.
Legal authorities: We may share your information with legal authorities, courts, regulators, or other parties when we believe it is necessary or appropriate to do so: (a) to comply with applicable laws and regulations; (b) to respond to lawful requests or legal process; © to protect our rights and interests or those of any third party; (d) to prevent or investigate fraud, abuse, or illegal activity; or (e) to enforce our Terms and Conditions or this Privacy Policy.
How do we protect your information?
We take appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, modification, loss, or destruction. However, we cannot guarantee that your information is completely secure and we are not liable for any unauthorized access, use, disclosure, modification, loss, or destruction of your information.
How long do we keep your information?
We keep your information for as long as necessary to provide and improve the Service, to communicate with you, to comply with legal obligations, to protect our rights and interests, and to resolve disputes. When we no longer need your information for these purposes, we will delete or anonymize it in accordance with our data retention policy and applicable laws.
What are your rights and choices?
You have certain rights and choices regarding your information, such as:
Access: You have the right to access and obtain a copy of your information that we hold, subject to certain limitations and exceptions.
Correction: You have the right to correct or update your information that is inaccurate or incomplete.
Deletion: You have the right to request the deletion of your information that we hold, subject to certain limitations and exceptions.
Objection: You have the right to object to our processing of your information for certain purposes, such as direct marketing.
Restriction: You have the right to request the restriction of our processing of your information in certain circumstances, such as when you contest the accuracy or lawfulness of our processing.
Portability: You have the right to request the transfer of your information to another service provider in a structured, commonly used, and machine-readable format, where technically feasible.
Withdrawal of consent: You have the right to withdraw your consent to our processing of your information at any time, without affecting the lawfulness of our processing prior to your withdrawal.
Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your information violates applicable data protection laws.
To exercise any of these rights or choices, please contact us at support@scipiopro.com and we will respond to your request as soon as possible. We may ask you to verify your identity before fulfilling your request.
How do we use cookies and other tracking technologies?
We use cookies and other tracking technologies to collect and store usage information when you use the Service. Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
We use cookies and other tracking technologies for the following purposes:
To enable and facilitate the functionality and performance of the Service
To remember your preferences and settings
To analyze and measure the usage and traffic of the Service
To deliver relevant and personalized ads and content
To enhance the security and protection of the Service
You can manage your cookie preferences by changing your browser settings. You can choose to accept or reject all cookies, or only certain types of cookies. However, if you disable or reject cookies, some parts of the Service may not function properly or may become unavailable.
For more information about how we use cookies and other tracking technologies, please see our Cookie Policy.
8. How do we link to other websites?
The Service may contain links to other websites that are not operated by us. These links are provided for your convenience and reference only. We do not endorse or control these websites and we are not responsible for their content or privacy practices. You should review the privacy policies of these websites before providing them with any personal information.
9. How do we update this Privacy Policy?
We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, or the applicable laws and regulations. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you an email. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after the effective date of the changes constitutes your acceptance of the updated Privacy Policy.
10. How do we contact you?
If you have any questions, comments, or concerns about this Privacy Policy or the Service, please contact us at:
Scipio Pro, Bos en Lommerplein 99, 1055 AD, Amsterdam, The Netherlands. Email: hello@scipio.pro.